> For the complete documentation index, see [llms.txt](https://guide.smarttask.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guide.smarttask.io/crm-and-sales-management/contact-accessibility-and-permissions.md).

# Contact Accessibility & Permissions

In SmartTask, Contact visibility is controlled based on the user’s role, project membership, assignment, and follower access.

### Who Can Access a Contact?

A Contact is accessible to a user if **any one** of the following conditions is true:

#### 1. The User is Assigned to the Contact

If the Contact is assigned to the user, they can access it.

#### 2. The User is Following the Contact

Users added as followers to the Contact can view it.

#### 3. The User Has Access to an Associated Project

If the Contact is linked to one or more projects, any user who is a member of those projects can access the Contact.

#### 4. The Contact is Not Linked to Any Project

Contacts without any associated projects are considered generally accessible within the organization.

This allows teams to maintain a shared contact repository without requiring project mapping for every contact.

## Admin Access

Organization Admins bypass all permission checks and have full access to all Contacts.

***

## Permission Flow Summary

| Condition                    | Access Granted |
| ---------------------------- | -------------- |
| Admin user                   | ✅              |
| Assigned user                | ✅              |
| Follower                     | ✅              |
| Member of associated project | ✅              |
| Contact has no projects      | ✅              |
| Guest user                   | ❌              |

***

## Important Notes

* Project membership automatically extends visibility to associated Contacts.
* Removing a Contact from all projects makes it broadly accessible within the organization.
* Guest Users are intentionally restricted from accessing sensitive/core-member-only Contacts.
* Followers can access Contacts even without project membership.